Shipping policy
At Bolsami, we aim to provide our customers with a seamless and reliable shopping experience. This includes transparent and straightforward shipping terms. We proudly offer free shipping on all eligible orders within UK.
Shipping Locations
This policy applies to shipments delivered to customers located within UK. For deliveries outside these areas, please review available options at checkout or contact our support team for further assistance.
Delivery Times
Below are the estimated timelines for order processing and delivery:
• Order cutoff time: 5:00 PM (GMT+0). Orders placed after this time will be processed the next day, which may add an extra day to the delivery estimate.
• Order handling time: 1-2 business days
• Transit time: 6-8 business days
• Estimated total delivery time: 7-10 business days
Once your order has been processed, it will be shipped using one of our trusted delivery partners to ensure safe and timely arrival.
Carrier Services
We work with reliable shipping carriers to ensure timely delivery. Our partners may include:
• Royal Mail,
• UPS
Tracking information will be provided once your order has been dispatched.
Shipping Costs
Free Shipping: Orders shipped within UK qualify for free delivery with no minimum purchase requirement.
Paid Shipping (if applicable): For destinations outside the free-shipping regions, shipping fees will be calculated automatically at checkout based on your location and order size.
Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact our customer service team as soon as possible. We will investigate the issue and work toward a resolution.
Tracking Your Order
Once your order is shipped, you will receive an email confirmation containing your tracking number. You can monitor the progress of your shipment via our Track order page.
Questions?
If you have any questions regarding shipping or delivery, please visit our FAQs page or contact our customer support team for assistance.
Contact Information
Store Name: Bolsami
Address: 948 Walsall Rd, Great Barr, Birmingham B42 1TQ
Email: info@bolsami.com
Phone: +447490901854
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT+0)
Response Time: We aim to respond to all customer inquiries within 1 - 2 business days